Privacy Policy
Last updated: January 29, 2026
Introduction
Top Spin Hero ("we", "our", or "us") operates the Top Spin Hero tennis league coordination application. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our service.
Information We Collect
Information from Facebook Login
When you sign up using Facebook, we receive:
- Profile Information: Your name, profile picture, and email address
- Friend List: Only with your permission, to help you find tennis friends
We do not post to your Facebook timeline or access your private messages.
Information You Provide
- Contact Information: Phone number for WhatsApp/SMS messaging
- Tennis Profile: Skill level (NTRP rating), playing preferences
- Group Membership: Which tennis groups you belong to
Information from Messaging
- Message Content: Your responses to match invitations
- Delivery Status: Whether messages were delivered and read
Automatically Collected Information
- Usage Data: How you interact with our service
- Device Information: Browser type, operating system
- Log Data: IP address, access times
How We Use Your Information
We use your information to:
- Coordinate tennis matches and events
- Send match invitations and reminders via WhatsApp or SMS
- Process your responses to match invitations
- Match you with players of similar skill level
- Track match results and player statistics
- Process subscription payments
- Provide customer support
- Improve our service
WhatsApp Business API
We use the Meta WhatsApp Business API to send you match-related messages. By using our service, you consent to receive messages via WhatsApp including:
- Match invitations
- RSVP reminders
- Match confirmations
- Schedule changes
Opt-Out: You can stop receiving WhatsApp messages at any time by:
- Visiting your Message Preferences page
- Clicking the opt-out link in any message
- Contacting your group organizer
Data Sharing
We share your information with:
Service Providers
- Meta (WhatsApp): For message delivery via WhatsApp Business API
- Stripe: For payment processing
- Amazon Web Services: For hosting and infrastructure
Other Players
- Players in your tennis groups can see your name and skill level
- Group organizers can see your phone number and RSVP status
We Do Not
- Sell your personal information to third parties
- Share your data for advertising purposes
- Access your Facebook messages or photos
Data Retention
We retain your information for as long as you have an active account. You may request deletion of your data at any time by contacting us.
Data Security
We protect your information using:
- Encryption in transit (HTTPS/TLS)
- Secure cloud infrastructure
- Access controls and authentication
- Regular security audits
Your Rights
You have the right to:
- Access: Request a copy of your personal data
- Correction: Update inaccurate information
- Deletion: Request deletion of your account and data
- Opt-Out: Stop receiving messages at any time
- Data Portability: Receive your data in a portable format
California Residents (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act, including the right to know what data we collect and the right to request deletion.
European Residents (GDPR)
If you are located in the European Economic Area, you have additional rights under the General Data Protection Regulation, including the right to access, rectify, and erase your data.
Children's Privacy
Our service is not intended for children under 13. We do not knowingly collect information from children under 13. If you believe we have collected information from a child, please contact us.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about this Privacy Policy or want to exercise your rights, contact us at:
Email: privacy@topspinhero.com